2013 Mercedes-Benz CLS550
Mileage
53,679
Service Date
10/30/2019
Services Performed
- Called, advised customer & authorized repair on 10/28/2019 @ 2:50 PM for additional $ 675. Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
- Customer has extended warranty through Endurance Client: Renu Jain Contract # EVPN2024515 Claims Hotline # 877-414-0134 Per John, authorized the following: Diagnose $ 80 Repair Labor $ 160 Part Cost $ 178.79 Tax $ 16.09 CUSTOMER HAS DEDUCTIBLE $ 200 Authorization # C145264 Fax to 847-983-7724 Called, advised customer & authorized deductible on 10/28/2019 @ 2:50 PM. Removed gravel shield, disconnected & replaced oxygen sensor with new unit. Reassembled. Cleared fault code & road tested between mileage 53679 to 53701, Oxygen sensor monitor completed.
- Front tires set to 32 PSI, rear tires set to 34 PSI.
- Verified complaint, inspected vehicle & found the following fault codes: P003000- The output for the heater of oxygen sensor 1 (cylinder bank 1) has an electrical fault or open circuit [CURRENT] P0299909- The boost pressure of turbocharger 1 is too low, there is a component fault [stored] Performed function test per MB instructions, found oxygen sensor was not sending correct signal to main computer causing fault code. Inspected oxygen sensor for signs of damage (none found). Advise customer to replace front-right oxygen sensor.
Shiv J. gave our service a 5 star review on 11/3/2019
