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So far CRM Mitchell1 has created 285 blog entries.

2011 Mercedes-Benz ML350

2023-09-21T22:02:42+00:00

Mercedes-Benz ML350

Mileage
108,271
Service Date
9/19/2023
Services Performed
  • Verified complaint, found hose assembly broken. Removed old hose assembly, replaced hose assembly with new unit & reassembled, working as designed now.
  • Replaced light bulb with new unit.
  • Removed front wheels, removed brake calipers from steering knuckle & removed brake rotors from wheel hub. Cleaned off hub surface & reassembled with new brake pads & rotors. Road tested & performed brake bedding procedure, vehicle operating as designed.
  • Advised customer & authorized repair. Cleaned surrounding area, removed PCV Cam Cover, Large Cover, & 2 Small Covers. Road tested, checked for leaks, OK now.
  • Advised customer & authorized repair. Drained coolant, removed thermostat & upper radiator hose to remove oil filter assembly & removed drive belt. Installed replacement oil filter assembly & cleaned surrounding areas. Reassembled. Added coolant & road tested, OK now.
  • Advised customer & authorized replacement of drive belt, both pullies (grooved & smooth), & tensioner. Road tested, OK now.
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 32 PSI, Rear Tires @ 39 PSI
 
Tom S. gave our service a 5 star review on 9/20/2023
2011 Mercedes-Benz ML350 2023-09-21T22:02:42+00:00

2016 Mercedes-Benz GLE450 AMG

2023-09-18T22:01:03+00:00

Mercedes-Benz GLE450 AMG

Mileage
91,376
Service Date
9/14/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
  • Front Tires @ 32 PSI, Rear Tires @ 34 PSI
 
David J. gave our service a 5 star review on 9/16/2023
2016 Mercedes-Benz GLE450 AMG 2023-09-18T22:01:03+00:00

2014 Mercedes-Benz ML350

2023-09-16T22:01:15+00:00

Mercedes-Benz ML350

Mileage
67,674
Service Date
9/13/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 32 PSI, Rear Tires @ 38 PSI
  • Called, advised customer & authorized repair. Removed rear wheels, removed brake calipers from rear spindle & pressed back brake pistons. Removed brake caliper bracket from rear spindle & removed brake rotor. Cleaned hub flange surface & reassembled with new brake pads & rotors. Road tested to perform brake bedding procedure, vehicle now operating as designed.
  • Called, advised customer & authorized repair. Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
  • Advised customer & authorized repair. Completed flush of braking system & renewed with new fluid.
 
Annie J. gave our service a 5 star review on 9/15/2023
2014 Mercedes-Benz ML350 2023-09-16T22:01:15+00:00

2012 Mercedes-Benz C350

2023-09-14T22:00:52+00:00

Mercedes-Benz C350

Mileage
46,569
Service Date
9/11/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 29 PSI, Rear Tires @ 33 PSI
 
Louis T. gave our service a 5 star review on 9/13/2023
2012 Mercedes-Benz C350 2023-09-14T22:00:52+00:00

2016 Ford Expedition

2023-09-01T22:01:33+00:00

Ford Expedition

Mileage
115,934
Service Date
8/30/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset Vehicle Service Indicator
  • Front tires 38 PSI, Rear Tires 38 PSI
 
Amanda N. gave our service a 5 star review on 8/31/2023
2016 Ford Expedition 2023-09-01T22:01:33+00:00

2012 Mercedes-Benz ML350

2023-08-05T22:01:05+00:00

Mercedes-Benz ML350

Mileage
42,395
Service Date
8/2/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
  • Front Tires @ 32 PSI, Rear Tires @ 38 PSI
  • Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
  • Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
 
Liping * * C. gave our service a 5 star review on 8/4/2023
2012 Mercedes-Benz ML350 2023-08-05T22:01:05+00:00

2016 Mercedes-Benz S550

2023-08-02T22:00:57+00:00

Mercedes-Benz S550

Mileage
53,867
Service Date
7/25/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
  • Front Tires @ 36 PSI Cold, Rear Tires @ 39 PSI Cold
  • Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
  • Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
 
Gary L. gave our service a 5 star review on 8/1/2023
2016 Mercedes-Benz S550 2023-08-02T22:00:57+00:00

2019 Honda Odyssey

2023-07-21T22:01:57+00:00

Honda Odyssey

Mileage
36,929
Service Date
7/19/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset Vehicle Service Indicator
  • Front tires 35 PSI Cold, Rear Tires 35 PSI Cold
  • Road tested & verified complaint, found sprayers coming out to a trickle at the bottom of the windshield. Removed gravel shield, removed washer pump & grommet, drained washer reservoir & cleaned out sediment deposits at the bottom of the washer reservoir. Cleaned reservoir grommet filter & reassembled. Retested, working as designed.
 
Gordon K. gave our service a 5 star review on 7/20/2023
2019 Honda Odyssey 2023-07-21T22:01:57+00:00

2012 Mercedes-Benz E350

2023-07-13T22:01:25+00:00

Mercedes-Benz E350

Mileage
107,490
Service Date
7/10/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
  • Front Tires @ 36 PSI Cold, Rear Tires @ 46 PSI Cold
 
Hamid S. gave our service a 5 star review on 7/12/2023
2012 Mercedes-Benz E350 2023-07-13T22:01:25+00:00

2016 Mercedes-Benz GLE350

2023-06-26T22:01:51+00:00

Mercedes-Benz GLE350

Mileage
71,212
Service Date
6/12/2023
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
  • Front Tires @ 45 PSI Cold, Rear Tires @ 48 PSI Cold
 
Lijuan (Lisa) W. gave our service a 5 star review on 6/22/2023
2016 Mercedes-Benz GLE350 2023-06-26T22:01:51+00:00