mitchell1

2011 Mercedes-Benz ML350

CRM Mitchell1 2023-09-21T22:02:42+00:00

Mileage

108,271

Service Date

9/19/2023

Services Performed

• Verified complaint, found hose assembly broken. Removed old hose assembly, replaced hose assembly with new unit & reassembled, working as designed now.
• Replaced light bulb with new unit.
• Removed front wheels, removed brake calipers from steering knuckle & removed brake rotors from wheel hub. Cleaned off hub surface & reassembled with new brake pads & rotors. Road tested & performed brake bedding procedure, vehicle operating as designed.
• Advised customer & authorized repair. Cleaned surrounding area, removed PCV Cam Cover, Large Cover, & 2 Small Covers. Road tested, checked for leaks, OK now.
• Advised customer & authorized repair. Drained coolant, removed thermostat & upper radiator hose to remove oil filter assembly & removed drive belt. Installed replacement oil filter assembly & cleaned surrounding areas. Reassembled. Added coolant & road tested, OK now.
• Advised customer & authorized replacement of drive belt, both pullies (grooved & smooth), & tensioner. Road tested, OK now.
• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 32 PSI, Rear Tires @ 39 PSI

 

Tom S. gave our service a 5 star review on 9/20/2023

2011 Mercedes-Benz ML350 CRM Mitchell1 2023-09-21T22:02:42+00:00

2016 Mercedes-Benz GLE450 AMG

CRM Mitchell1 2023-09-18T22:01:03+00:00

Mileage

91,376

Service Date

9/14/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 32 PSI, Rear Tires @ 34 PSI

 

David J. gave our service a 5 star review on 9/16/2023

2016 Mercedes-Benz GLE450 AMG CRM Mitchell1 2023-09-18T22:01:03+00:00

2014 Mercedes-Benz ML350

CRM Mitchell1 2023-09-16T22:01:15+00:00

Mileage

67,674

Service Date

9/13/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 32 PSI, Rear Tires @ 38 PSI
• Called, advised customer & authorized repair. Removed rear wheels, removed brake calipers from rear spindle & pressed back brake pistons. Removed brake caliper bracket from rear spindle & removed brake rotor. Cleaned hub flange surface & reassembled with new brake pads & rotors. Road tested to perform brake bedding procedure, vehicle now operating as designed.
• Called, advised customer & authorized repair. Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
• Advised customer & authorized repair. Completed flush of braking system & renewed with new fluid.

 

Annie J. gave our service a 5 star review on 9/15/2023

2014 Mercedes-Benz ML350 CRM Mitchell1 2023-09-16T22:01:15+00:00

2012 Mercedes-Benz C350

CRM Mitchell1 2023-09-14T22:00:52+00:00

Mileage

46,569

Service Date

9/11/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 29 PSI, Rear Tires @ 33 PSI

 

Louis T. gave our service a 5 star review on 9/13/2023

2012 Mercedes-Benz C350 CRM Mitchell1 2023-09-14T22:00:52+00:00

2016 Ford Expedition

CRM Mitchell1 2023-09-01T22:01:33+00:00

Mileage

115,934

Service Date

8/30/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset Vehicle Service Indicator
• Front tires 38 PSI, Rear Tires 38 PSI

 

Amanda N. gave our service a 5 star review on 8/31/2023

2016 Ford Expedition CRM Mitchell1 2023-09-01T22:01:33+00:00

2012 Mercedes-Benz ML350

CRM Mitchell1 2023-08-05T22:01:05+00:00

Mileage

42,395

Service Date

8/2/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 32 PSI, Rear Tires @ 38 PSI
• Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
• Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.

 

Liping * * C. gave our service a 5 star review on 8/4/2023

2012 Mercedes-Benz ML350 CRM Mitchell1 2023-08-05T22:01:05+00:00

2016 Mercedes-Benz S550

CRM Mitchell1 2023-08-02T22:00:57+00:00

Mileage

53,867

Service Date

7/25/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 36 PSI Cold, Rear Tires @ 39 PSI Cold
• Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
• Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.

 

Gary L. gave our service a 5 star review on 8/1/2023

2016 Mercedes-Benz S550 CRM Mitchell1 2023-08-02T22:00:57+00:00

2019 Honda Odyssey

CRM Mitchell1 2023-07-21T22:01:57+00:00

Mileage

36,929

Service Date

7/19/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset Vehicle Service Indicator
• Front tires 35 PSI Cold, Rear Tires 35 PSI Cold
• Road tested & verified complaint, found sprayers coming out to a trickle at the bottom of the windshield. Removed gravel shield, removed washer pump & grommet, drained washer reservoir & cleaned out sediment deposits at the bottom of the washer reservoir. Cleaned reservoir grommet filter & reassembled. Retested, working as designed.

 

Gordon K. gave our service a 5 star review on 7/20/2023

2019 Honda Odyssey CRM Mitchell1 2023-07-21T22:01:57+00:00

2012 Mercedes-Benz E350

CRM Mitchell1 2023-07-13T22:01:25+00:00

Mileage

107,490

Service Date

7/10/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 36 PSI Cold, Rear Tires @ 46 PSI Cold

 

Hamid S. gave our service a 5 star review on 7/12/2023

2012 Mercedes-Benz E350 CRM Mitchell1 2023-07-13T22:01:25+00:00

2016 Mercedes-Benz GLE350

CRM Mitchell1 2023-06-26T22:01:51+00:00

Mileage

71,212

Service Date

6/12/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 45 PSI Cold, Rear Tires @ 48 PSI Cold

 

Lijuan (Lisa) W. gave our service a 5 star review on 6/22/2023

2016 Mercedes-Benz GLE350 CRM Mitchell1 2023-06-26T22:01:51+00:00