Mercedes-Benz

2016 Mercedes-Benz GLE450 AMG

CRM Mitchell1 2023-09-18T22:01:03+00:00

Mileage

91,376

Service Date

9/14/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 32 PSI, Rear Tires @ 34 PSI

 

David J. gave our service a 5 star review on 9/16/2023

2016 Mercedes-Benz GLE450 AMG CRM Mitchell1 2023-09-18T22:01:03+00:00

2014 Mercedes-Benz ML350

CRM Mitchell1 2023-09-16T22:01:15+00:00

Mileage

67,674

Service Date

9/13/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 32 PSI, Rear Tires @ 38 PSI
• Called, advised customer & authorized repair. Removed rear wheels, removed brake calipers from rear spindle & pressed back brake pistons. Removed brake caliper bracket from rear spindle & removed brake rotor. Cleaned hub flange surface & reassembled with new brake pads & rotors. Road tested to perform brake bedding procedure, vehicle now operating as designed.
• Called, advised customer & authorized repair. Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
• Advised customer & authorized repair. Completed flush of braking system & renewed with new fluid.

 

Annie J. gave our service a 5 star review on 9/15/2023

2014 Mercedes-Benz ML350 CRM Mitchell1 2023-09-16T22:01:15+00:00

2012 Mercedes-Benz C350

CRM Mitchell1 2023-09-14T22:00:52+00:00

Mileage

46,569

Service Date

9/11/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 29 PSI, Rear Tires @ 33 PSI

 

Louis T. gave our service a 5 star review on 9/13/2023

2012 Mercedes-Benz C350 CRM Mitchell1 2023-09-14T22:00:52+00:00

2012 Mercedes-Benz ML350

CRM Mitchell1 2023-08-05T22:01:05+00:00

Mileage

42,395

Service Date

8/2/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 32 PSI, Rear Tires @ 38 PSI
• Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
• Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.

 

Liping * * C. gave our service a 5 star review on 8/4/2023

2012 Mercedes-Benz ML350 CRM Mitchell1 2023-08-05T22:01:05+00:00

2016 Mercedes-Benz S550

CRM Mitchell1 2023-08-02T22:00:57+00:00

Mileage

53,867

Service Date

7/25/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 36 PSI Cold, Rear Tires @ 39 PSI Cold
• Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
• Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.

 

Gary L. gave our service a 5 star review on 8/1/2023

2016 Mercedes-Benz S550 CRM Mitchell1 2023-08-02T22:00:57+00:00

2012 Mercedes-Benz E350

CRM Mitchell1 2023-07-13T22:01:25+00:00

Mileage

107,490

Service Date

7/10/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 36 PSI Cold, Rear Tires @ 46 PSI Cold

 

Hamid S. gave our service a 5 star review on 7/12/2023

2012 Mercedes-Benz E350 CRM Mitchell1 2023-07-13T22:01:25+00:00

2016 Mercedes-Benz GLE350

CRM Mitchell1 2023-06-26T22:01:51+00:00

Mileage

71,212

Service Date

6/12/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
• Front Tires @ 45 PSI Cold, Rear Tires @ 48 PSI Cold

 

Lijuan (Lisa) W. gave our service a 5 star review on 6/22/2023

2016 Mercedes-Benz GLE350 CRM Mitchell1 2023-06-26T22:01:51+00:00

2015 Mercedes-Benz ML350

CRM Mitchell1 2023-06-09T22:02:24+00:00

Mileage

74,096

Service Date

6/7/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 32 PSI Cold, Rear Tires @ 38 PSI Cold
• Called, advised customer & authorized repair. Removed engine cover, unscrewed housing, removed & replaced engine air filter. Installed housing & cover, cleaned surrounding area & road tested, OK now.
• Advised customer & authorized repair. Completed flush of braking system & renewed with new fluid.

 

Gareth T. gave our service a 5 star review on 6/8/2023

2015 Mercedes-Benz ML350 CRM Mitchell1 2023-06-09T22:02:24+00:00

2007 Mercedes-Benz E350

CRM Mitchell1 2023-06-02T22:01:21+00:00

Mileage

125,565

Service Date

5/31/2023

Services Performed

• + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
• Front Tires @ 32 PSI, Rear Tires @ 34 PSI

 

Larry T. gave our service a 5 star review on 6/1/2023

2007 Mercedes-Benz E350 CRM Mitchell1 2023-06-02T22:01:21+00:00

2008 Mercedes-Benz C300

CRM Mitchell1 2023-05-20T22:01:51+00:00

Mileage

108,284

Service Date

5/18/2023

Services Performed

• Road tested & verified complaint, found o-ring had rolled onto metal sleeving causing metal clip to bend when installed. Removed o-ring & metal clip, installed replacement o-ring & metal clip. Reassembled & corrected coolant level. Pressure tested cooling system (no leaks). Bleed cooling system & corrected coolant level. Re-inspected, no leaks found.
• Performed electrical draw test, found no draw after vehicle left undisturbed for 30+ minutes. Performed vehicle inspection & noted the following: ELECTRONICS- + Comand center not working due to internal power supply fault + Right outside mirror assembly wiring bad causing bulb failure message & heated mirror to not work ENGINE- + Check engine light activation needs smoke test to verify leak in emissions system + Oil filter housing leaking oil onto drive belt + Belt tensioner weak causing drive belt to come off of car + PCV covers leaking oil + Brake vacuum pump leaking oil + Vehicle shaking at stop light due to broken motor mounts SUSPENSION- + Thrust arms broken + Control arms & ball joints broken + Front sway bar end links broken + Perform alignment after repairing suspension DRIVE TRAIN- + TPMS light on due to bad sensors + Both front tires worn out at inside tread + Both front & rear flex discs broken + Both front c/v axles leaking + Transfer case leaking oil
• Front tires set to 28 PSI Cold, rear tires set to 33 PSI Cold.

 

Bethany K. gave our service a 5 star review on 5/19/2023

2008 Mercedes-Benz C300 CRM Mitchell1 2023-05-20T22:01:51+00:00