Mercedes-Benz Archives - Page 10 of 23 - SMOG IT Mercedes Service

2012 Mercedes-Benz C250
Mileage
163,802
Service Date
3/9/2021
Services Performed
Road tested & verified complaint, examined vehicle & found no obvious signs of damage. Called, advised customer & authorized diagnose on 3/9/2021 @ 10:18 AM for $ 168. Connected vehicle to MB Xentry & performed diagnostic. Found the following fault codes: + P029921- Boost pressure turbocharger too low + P030300- Misfire cylinder 3 + P030200- Cylinder 2 Misfire + P061A98- Torque control component has over-temperature Performed function test per MB instructions, found sensors working OK as tested. Checked timing chain for wear & found camshaft adjusters inside engine too much excess play when turned causing fault code. Also found signs of previous oil leak at front charge air hoses. Called, advised customer & customer declined repairs.
Angela N. gave our service a 5 star review on 3/11/2021
2004 Mercedes-Benz C230
Mileage
161,950
Service Date
3/1/2021
Services Performed
Front tires set to 32 PSI, rear tires set to 34 PSI.
Verified complaint, connected vehicle to MB DAS & performed diagnostic. Found no fault codes related to engine & no-start. Checked for voltage & amperage at starter when engaged, 12 volts present & amperage present but no starter engagement. Applied 12 volts manually to starter solenoid & no starter engagement. Called, advised customer & authorized repair on 3/1/2021 @ 12:47 PM for $ 1195. Removed lower gravel shield, disconnected turbocharger intake manifold hose assembly to disconnect starter wires. Removed starter bolts from transmission bell housing. Removed & replaced starter assembly with new unit. Reassembled & installed replacement relay as part of repair. Road tested, OK now.
Edelyn S. gave our service a 5 star review on 3/8/2021
2016 Mercedes-Benz C300
Mileage
41,331
Service Date
3/6/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 3/4/2021 @ 4:28 PM for additional $ 1395. Removed electrical connector & de-pressurized fuel system. Disconnected High Pressure Pump & installed replacement Genuine MB Rebuilt unit. Replaced rubber fuel lines from metal line coming from fuel tank & going to high-pressure fuel pump as part of repair. Replaced both vehicle cabin filters as part of repair. Reassembled & retested during cold & hot weather. Allowed vehicle to sit undisturbed & reinspected, no more fuel leaks.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Lamis D. gave our service a 5 star review on 3/7/2021
2008 Mercedes-Benz GL550
Mileage
87,029
Service Date
3/4/2021
Services Performed
Front tires set to 32 PSI, rear tires set to 34 PSI.
Removed front sway bar & removed wheel. Removed lower control arm from steering knuckle & removed air line to release air strut. Reassembled with new air strut. Retested, no vehicle drop.
Richard * W. gave our service a 5 star review on 3/5/2021
2013 Mercedes-Benz E350
Mileage
64,227
Service Date
2/23/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 2/22/2021 @ 10:26 AM for additional $ 165. Perform flush of braking system & renew with new fluid.
Called, advised customer & authorized repair on 2/22/2021 @ 10:26 AM for additional $ 375. Remove wheels, unbolt caliper, remove & replace brake pads & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, no squeak at the time of vehicle completion. NOTE: Customer aware of potential brake squeak when brake rotors are not changed at the same time as brake pads.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Sent vehicle to car wash as complimentary service for customer.
Shirley C. gave our service a 5 star review on 2/24/2021
2005 Mercedes-Benz S500
Mileage
123,140
Service Date
2/17/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
Called, advised customer & authorized repair on 2/17/2021 @ 9:22 AM for additional $ 165. Perform flush of braking system & renew with new fluid.
Called, advised customer & authorized repair on 2/17/2021 @ 9:22 AM for additional $ 165. Remove engine cover, unscrew housing, r/r air filters. Installed housing & cover, cleaned surrounding area & road tested, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Yuhgeng T. gave our service a 5 star review on 2/19/2021
2009 Mercedes-Benz SL550
Mileage
60,668
Service Date
2/9/2021
Services Performed
Front tires set to 32 PSI, rear tires set to 34 PSI.
Sent vehicle to car wash as complimentary service for customer.
Tested during diagnostic, advise customer to obtain replacement key (panic button stuck on)
Verified complaint, connected vehicle to MB DAS & performed diagnostic. Found the following fault codes: 0866- Voltage supply of component ME, battery too low 1106- The voltage at relay circuit 87 is too low 0925- CAN signal vehicle speed at front axle from control unit traction systems is implausible 4201- Increase of idling set speed Performed voltage test, found alternator charging at 14.1 volts, but consumer battery (in the back) tested as follows: Rated 760 EN, measured 53 EN Voltage 10 Volts, battery life 0% (replace battery) Called, advised customer & authorized repair on 2/4/2021 @ 3:46 PM for additional $ 550. Removed consumer battery & replaced with new unit. Cleared fault codes after replacing starter battery & checked for electrical draw. Cleaned out drainage areas at front & rear of vehicle to remove leaves & debris. Road tested, no more check engine light.
Verified complaint, performed starting battery test (in the front), found the following: Rated 520 EN, measured 404 EN Voltage 12.69 Volts, battery life 67% (replace battery) Called, advised customer & authorized repair on 2/4/2021 @ 3:46 PM for additional $ 500. Removed starting battery & replaced with new unit. Checked for electrical draw. Road tested, no more warning lights.
James M. gave our service a 5 star review on 2/11/2021
2014 Mercedes-Benz C250
Mileage
60,647
Service Date
2/5/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
Called, advised customer & authorized repair on 2/5/2021 @ 1:04 PM for additional $ 65. Removed & replaced wiper blades at no labor cost (parts only) to customer.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Susan & Bruce N. gave our service a 5 star review on 2/6/2021
2011 Mercedes-Benz C300
Mileage
77,211
Service Date
11/20/2020
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Tuan L. gave our service a 5 star review on 11/24/2020
2007 Mercedes-Benz C230
Mileage
134,830
Service Date
10/6/2020
Services Performed
Advised customer to replace 2 camshaft solenoids (passenger side) & authorized repair. Removed & replaced 2 cam solenoids. Cleared check engine light & road tested, check engine light returned. Performed further testing & checked engine timing for balance shaft issue. Balance shaft OK. Performed SDS self-test, found timing chain stretched & replace timing chain. Advise customer timing chain will need to be replaced before smog check. *NOTE* Also fault code for intake manifold (P0521-Charge movement flap bank 1 malfunction).
Front tires set @ 32 PSI, Rear tires set @ 34 PSI.
Installed new bumper brackets & rivets to reseat bumper back into place.
Removed & replaced wiper blades at no labor cost (parts only) to customer.
Replace Engine Oil & Filter. Test, check, & correct all fluid levels. Perform vehicle inspection. Check condition of brakes & tires (rotate if applicable). Road test & check for any suspension & transmission issues.
Sent vehicle to car wash as complimentary service for customer.
Verified complaint, attempted to connect MB DAS & vehicle did not power on. Checked fuses, found main fuse for front SAM (signal acquisition module) higher rated amperage (should be 30 AMP, 50 AMP installed). Called, advised customer & authorized teardown of front windshield cowling to inspect front SAM. Removed windshield wiper assembly & upper engine cover. Inspected SAM & ME (Motor Electronics), replaced front SAM with known good unit as first step & vehicle powered on (no-start). Connected vehicle to MB DAS, would not communicate with ME. Called, advised customer & authorized repair for $ 3600 on 9/29/2020 @ 12:37 PM. * CUSTOMER LEFT $ 1,000 DEPOSIT * Removed & replaced front SAM & ME. Reassembled vehicle, sent vehicle for SCN Coding.
Completed remote SCN coding by Bluelink Data.
Estela S. gave our service a 5 star review on 10/21/2020

Mercedes-Benz

We Service and Repair all Mercedes-Benz cars