Mercedes-Benz Archives - Page 15 of 23 - SMOG IT Mercedes Service

2012 Mercedes-Benz S550
Mileage
56,532
Service Date
11/5/2019
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
Extracted brake reservoir fluid & added new fluid. Placed system under pressure & performed brake fluid flush at each wheel until fluid is clean.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Ashley L. gave our service a 5 star review on 11/13/2019
2007 Mercedes-Benz ML350
Mileage
164,126
Service Date
11/7/2019
Services Performed
Called, advised customer & authorized replacement of drive belt, both pullies (grooved & smooth), & tensioner on 11/5/2019 @ 3:48 PM for additional $ 850. Removed remaining belt remnants & installed new bolt along with belt tensioner, idler pullies. Road tested, OK now.
Verified complaint, inspected vehicle & found drive belt came off of vehicle due to failed idler pulley (metal smooth, bearing seized). Inspected alternator, water pump, power steering & a/c compressor, OK now. Advise customer to replace drive belt, tensioner, & idler pullies.
Jim S. gave our service a 5 star review on 11/8/2019
2013 Mercedes-Benz CLS550
Mileage
53,679
Service Date
10/30/2019
Services Performed
Called, advised customer & authorized repair on 10/28/2019 @ 2:50 PM for additional $ 675. Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
Customer has extended warranty through Endurance Client: Renu Jain Contract # EVPN2024515 Claims Hotline # 877-414-0134 Per John, authorized the following: Diagnose $ 80 Repair Labor $ 160 Part Cost $ 178.79 Tax $ 16.09 CUSTOMER HAS DEDUCTIBLE $ 200 Authorization # C145264 Fax to 847-983-7724 Called, advised customer & authorized deductible on 10/28/2019 @ 2:50 PM. Removed gravel shield, disconnected & replaced oxygen sensor with new unit. Reassembled. Cleared fault code & road tested between mileage 53679 to 53701, Oxygen sensor monitor completed.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Verified complaint, inspected vehicle & found the following fault codes: P003000- The output for the heater of oxygen sensor 1 (cylinder bank 1) has an electrical fault or open circuit [CURRENT] P0299909- The boost pressure of turbocharger 1 is too low, there is a component fault [stored] Performed function test per MB instructions, found oxygen sensor was not sending correct signal to main computer causing fault code. Inspected oxygen sensor for signs of damage (none found). Advise customer to replace front-right oxygen sensor.
Shiv J. gave our service a 5 star review on 11/3/2019
2004 Mercedes-Benz C230
Mileage
197,551
Service Date
11/1/2019
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair for on 10/29/2019 @ 10:07 AM for additional $ 750. Remove wheels, unbolt caliper & rotor, removed & replaced brake pads & rotor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
Called, advised customer & authorized repair on 10/29/2019 @ 10:07 AM for additional $ 1950. Extracted a/c refrigerant, released drive belt tension & removed a/c compressor. Removed fan shroud, removed harmonic balancer, removed & replaced belt tensioner. Reassembled, recharged a/c system & road tested. Inspected, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Sergey B. gave our service a 5 star review on 11/1/2019
2014 Mercedes-Benz S550
Mileage
67,471
Service Date
10/30/2019
Services Performed
+ Front Tires @ 32 PSI, Rear Tires @ 34 PSI + Rotated tires front-to-back.
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Inspected mirror assembly, could hear speaker motor operating but internal gears broken. Advise customer to replace speaker assembly & customer declined repairs.
Inspected seat, need new frame exterior.
Jim G. gave our service a 5 star review on 10/30/2019
2008 Mercedes-Benz GL550
Mileage
82,055
Service Date
10/29/2019
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Richard W. gave our service a 5 star review on 10/30/2019
2004 Mercedes-Benz C320
Mileage
182,285
Service Date
10/19/2019
Services Performed
Verified complaint, inspected cooling system & found coolant reservoir overflow cracked. Advised customer & authorized repair. Clamped off hoses, disconnected electrical connector for level sensor, removed & replaced coolant reservoir. Reassembled, cleaned surrounding areas & road tested. Corrected coolant level, rechecked for leaks. OK now.
Jenny (Tsuchen) H. gave our service a 5 star review on 10/27/2019
2007 Mercedes-Benz C230
Mileage
97,610
Service Date
10/17/2019
Services Performed
Disconnected electrical duct, removed & replaced pump, relay & fuse. Retested, cleared code, OK now.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Removed injectors, spark plug coil wires, & ME computer. Disassembled intake manifold & cleaned adjoining surfaces. Reassembled, cleared check engine light & road tested, OK now.
Verified complaint, hook up MB DAS & performed diagnostic. Found the following fault codes: P0521-Charge movement flap bank 1 malfunction; P2091-mixture in right cylinder bank too lean when idling; P2095-mixture in left cylinder bank too lean when idling; P0171-Self adaptation right bank out of permissible limit; P0174-Self adaptation left bank out of permissible limit; P0410-Secondary Air Injection Faulty Performed electrical test, found intake flaps not closing & secondary air injection pump operating weak (not delivering proper air flow). Advise customer to replace intake manifold & secondary air injection pump.
Lindy B. gave our service a 5 star review on 10/27/2019
2008 Mercedes-Benz E350
Mileage
107,956
Service Date
10/16/2019
Services Performed
Replaced crankshaft position as prevented repair. No labor charged to customer, normally a $360.00 value
Verified complaint, connected MB DAS & performed diagnostic. Found the following fault codes: P0335- Crankshaft position implausible Tested battery, starting, & charging system. Battery tested Good, recharge. Starting system tested OK, charging system tested 12.1 volts (should be minimum 14 volts). Advised customer & authorized repair. Removed drive belt, disconnected lower sway bar, unbolted electrical connections & removed alternator. Reassembled with new unit & retested, voltage at 14.2 volts (OK now).
Jing L. gave our service a 5 star review on 10/23/2019
2005 Mercedes-Benz C240
Mileage
73,559
Service Date
10/19/2019
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 10/1/2019 @ 9:35 AM for $ 895. Removed lower knee bolster, removed blower housing cover, removed & replaced blower regulator. Reassembled, cleared fault code & road tested, working OK now.
Called, advised customer & authorized repair on 10/1/2019 @ 9:35 AM for additional $ 1750. Removed spark plug wires to remove ignition coils. Removed valve covers & resealed PCV Chambers outside of vehicle. Replaced valve cover gaskets & reassembled. Replaced PCV hoses & reassembled. Road tested, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Removed & replaced wiper blades at no labor cost (parts only) to customer.
Verified complaint, checked for 12v @ pump. Applied 12v manually & no pump activation. Called, advised customer & authorized repair. Removed inner fender liner, removed washer pump & replaced with new assembly. Reassembled & retested, OK now.
Verified complaint, connected A/C machine & verified refrigerant levels (OK). Checked heater operation (OK). Inspected blower motor operation, found motor stopped working after 5 minutes of operation when ambient temperature is less than 60 degrees. Connected vehicle to MB DAS, found the following fault code: B1460- A32n1 (Blower Regulator) internal fault. Advise customer to replace blower motor & regulator.
Verified complaint, inspected sun shade assembly & found side railing broken (not repairable without replacing entire sun shade assembly). Lowered sun shade & advised customer.
Verified complaint, performed vehicle inspection, rotated tires front-to-rear & sent vehicle to George's Tire & Auto Care to perform vehicle alignment.
Pam Q. gave our service a 5 star review on 10/21/2019

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