Mercedes-Benz Archives - Page 9 of 23 - SMOG IT Mercedes Service

2011 Mercedes-Benz C300
Mileage
56,681
Service Date
6/14/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Theresa L. gave our service a 5 star review on 6/19/2021
2011 Mercedes-Benz E350
Mileage
130,608
Service Date
6/16/2021
Services Performed
Verified complaint, connected vehicle to MB Xentry, found shifter battery discharge excessive causing warning message. Advised customer & authorized repair. Removed driver knee bolster, disconnected & removed battery to replace with new unit. Reassembled & road tested, OK now.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Michael A. gave our service a 5 star review on 6/17/2021
2005 Mercedes-Benz E500
Mileage
155,835
Service Date
5/27/2021
Services Performed
Pressure tested cooling system, held 18 PSI for 30 minutes. Allowed vehicle to sit undisturbed overnight, no liquid stains on the ground.
Tested SBC Battery & found defective. R/r with new unit & retested, no light on at this time.
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Cathy L. gave our service a 5 star review on 5/29/2021
2011 Mercedes-Benz E350
Mileage
22,969
Service Date
5/25/2021
Services Performed
Checked OBD 2 for completed smog monitors & inspected emissions system. After completion, performed smog check.
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Advised customer & authorized repair. Remove engine cover, unscrew housing, r/r air filters. Installed housing & cover, cleaned surrounding area & road tested, OK now.
Advised customer & authorized replacement of drive belt, both pullies (grooved & smooth), & tensioner. Road tested, OK now.
John L. gave our service a 5 star review on 5/27/2021
2008 Mercedes-Benz E350
Mileage
114,220
Service Date
4/30/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 165. Perform flush of braking system & renew with new fluid.
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 175. Removed engine harness to remove dipstick tube assembly. Replaced seal & reassembled.
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 495. Drain ATF, removed & replaced transmission filter & pan gasket. Refill & corrected ATF level, road tested vehicle for proper shift quality.
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 610 Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Sent vehicle to car wash as complimentary service for customer.
Mary Y. gave our service a 5 star review on 5/1/2021
2011 Mercedes-Benz E350
Mileage
188,991
Service Date
4/24/2021
Services Performed
Verified complaint, connected vehicle to MB Xentry & performed diagnostic. Confirmed left side license plate light bulb malfunctioning. Removed trunk lining, cleaned electrical contacts (both left & right side) license plate bulbs & replaced bulbs. Retested, OK now.
Verified complaint, tested battery on arrival & found the following: Measured 287 EN, Rated 800 EN 12.08 Volts, 4% battery life remaining (replace battery) Removed battery from vehicle & installed testing battery. Checked for electrical draw & vehicle decreased to .03 amps after 30 minutes. Allowed vehicle to sit undisturbed overnight & remeasured, electrical draw at .01 amps (no electrical draw). Recharged battery overnight & retested, battery tested 4% capacity (replace battery). Called, advised customer & authorized repair on 4/23/2021 @ 9:35 AM for additional $ 345. Removed testing battery & installed replacement. Resyncronized windows, centered steering wheel, & checked for electrical draw. OK now.
Spencer B. gave our service a 5 star review on 4/25/2021
2011 Mercedes-Benz E350
Mileage
133,835
Service Date
4/16/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Cleaned surrounding area, removed PCV Cam Cover, Large Cover, & 2 Small Covers. Road tested, checked for leaks, OK now.
Drained coolant, disconnected oil filter, removed & replaced oil cooler. Removed & replaced seal & cleaned surrounding area. Reassembled & added coolant. Road tested, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Inspected vehicle & found the following: + Next service due in 4400 miles + Oil filter housing is leaking onto drive belt + Belt tensioner is failing causing drive belt to come off of engine + Idler pullies are noisy + Oil leaking at PCV Covers & Brake Vacuum Pump at the back of the engine + Front brake pads 35% remaining + Oil leak starting at the transmission output shaft seal & oil pan + Front sway bar end link boots broken + Front thrust arms cracking
Released drive belt tension to remove drive belt, both pullies (grooved & smooth), & tensioner. Replaced with new parts. Road tested, OK now.
Removed & replaced vacuum pump, cleaned surrounding areas & road tested. No leaks at this time.
Keith B. gave our service a 5 star review on 4/16/2021
2018 Mercedes-Benz GLC300
Mileage
54,035
Service Date
4/14/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Linda P. gave our service a 5 star review on 4/15/2021
2012 Mercedes-Benz E350
Mileage
93,367
Service Date
4/14/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 4/12/2021 @ 9:41 AM for additional $ 165. Perform flush of braking system & renew with new fluid.
Called, advised customer & authorized repair on 4/12/2021 @ 9:41 AM for additional $ 69. Removed & replaced wiper blades at no labor cost (parts only) to customer.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Julie C. gave our service a 5 star review on 4/15/2021
2008 Mercedes-Benz E350
Mileage
99,925
Service Date
4/1/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 3/31/2021 @ 11:26 AM for additional $ 395. Cleaned surrounding area, removed PCV Cam Cover, Large Cover, & 2 Small Covers. Road tested, checked for leaks, OK now.
Checked OBD 2 for completed smog monitors & inspected emissions system. After completion, performed smog check.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Replaced hood star no labor charge to customer (parts only)
Manny W. gave our service a 5 star review on 4/2/2021

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