Mercedes-Benz Archives - Page 9 of 23 - SMOG IT Mercedes Service

2014 Mercedes-Benz E350
Mileage
48,803
Service Date
6/24/2021
Services Performed
Verified complaint, removed cover shell & replaced glass assembly. Removed inner tweeter speaker cover & realigned mirror assembly (inside door mounting bent badly). Reassembled, added touch-up paint to bare metal surfaces. Advise customer good detail shop should be able to blend colors together.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Cedar F. gave our service a 5 star review on 6/25/2021
2014 Mercedes-Benz C250
Mileage
62,977
Service Date
6/18/2021
Services Performed
Connected vehicle to MB Xentry & performed diagnostic, found no fault in seat adjustment. Checked seat operation, found OK. No charge for this inspection.
Susan & Bruce N. gave our service a 5 star review on 6/19/2021
2011 Mercedes-Benz C300
Mileage
56,681
Service Date
6/14/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating & Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Theresa L. gave our service a 5 star review on 6/19/2021
2011 Mercedes-Benz E350
Mileage
130,608
Service Date
6/16/2021
Services Performed
Verified complaint, connected vehicle to MB Xentry, found shifter battery discharge excessive causing warning message. Advised customer & authorized repair. Removed driver knee bolster, disconnected & removed battery to replace with new unit. Reassembled & road tested, OK now.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Michael A. gave our service a 5 star review on 6/17/2021
2005 Mercedes-Benz E500
Mileage
155,835
Service Date
5/27/2021
Services Performed
Pressure tested cooling system, held 18 PSI for 30 minutes. Allowed vehicle to sit undisturbed overnight, no liquid stains on the ground.
Tested SBC Battery & found defective. R/r with new unit & retested, no light on at this time.
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Cathy L. gave our service a 5 star review on 5/29/2021
2011 Mercedes-Benz E350
Mileage
22,969
Service Date
5/25/2021
Services Performed
Checked OBD 2 for completed smog monitors & inspected emissions system. After completion, performed smog check.
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Advised customer & authorized repair. Remove engine cover, unscrew housing, r/r air filters. Installed housing & cover, cleaned surrounding area & road tested, OK now.
Advised customer & authorized replacement of drive belt, both pullies (grooved & smooth), & tensioner. Road tested, OK now.
John L. gave our service a 5 star review on 5/27/2021
2008 Mercedes-Benz E350
Mileage
114,220
Service Date
4/30/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 165. Perform flush of braking system & renew with new fluid.
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 175. Removed engine harness to remove dipstick tube assembly. Replaced seal & reassembled.
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 495. Drain ATF, removed & replaced transmission filter & pan gasket. Refill & corrected ATF level, road tested vehicle for proper shift quality.
Called, advised customer & authorized repair on 4/28/2021 @ 10:17 AM for additional $ 610 Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Sent vehicle to car wash as complimentary service for customer.
Mary Y. gave our service a 5 star review on 5/1/2021
2011 Mercedes-Benz E350
Mileage
188,991
Service Date
4/24/2021
Services Performed
Verified complaint, connected vehicle to MB Xentry & performed diagnostic. Confirmed left side license plate light bulb malfunctioning. Removed trunk lining, cleaned electrical contacts (both left & right side) license plate bulbs & replaced bulbs. Retested, OK now.
Verified complaint, tested battery on arrival & found the following: Measured 287 EN, Rated 800 EN 12.08 Volts, 4% battery life remaining (replace battery) Removed battery from vehicle & installed testing battery. Checked for electrical draw & vehicle decreased to .03 amps after 30 minutes. Allowed vehicle to sit undisturbed overnight & remeasured, electrical draw at .01 amps (no electrical draw). Recharged battery overnight & retested, battery tested 4% capacity (replace battery). Called, advised customer & authorized repair on 4/23/2021 @ 9:35 AM for additional $ 345. Removed testing battery & installed replacement. Resyncronized windows, centered steering wheel, & checked for electrical draw. OK now.
Spencer B. gave our service a 5 star review on 4/25/2021
2011 Mercedes-Benz E350
Mileage
133,835
Service Date
4/16/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Cleaned surrounding area, removed PCV Cam Cover, Large Cover, & 2 Small Covers. Road tested, checked for leaks, OK now.
Drained coolant, disconnected oil filter, removed & replaced oil cooler. Removed & replaced seal & cleaned surrounding area. Reassembled & added coolant. Road tested, OK now.
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Inspected vehicle & found the following: + Next service due in 4400 miles + Oil filter housing is leaking onto drive belt + Belt tensioner is failing causing drive belt to come off of engine + Idler pullies are noisy + Oil leaking at PCV Covers & Brake Vacuum Pump at the back of the engine + Front brake pads 35% remaining + Oil leak starting at the transmission output shaft seal & oil pan + Front sway bar end link boots broken + Front thrust arms cracking
Released drive belt tension to remove drive belt, both pullies (grooved & smooth), & tensioner. Replaced with new parts. Road tested, OK now.
Removed & replaced vacuum pump, cleaned surrounding areas & road tested. No leaks at this time.
Keith B. gave our service a 5 star review on 4/16/2021
2018 Mercedes-Benz GLC300
Mileage
54,035
Service Date
4/14/2021
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Linda P. gave our service a 5 star review on 4/15/2021

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