CRM Mitchell1, Author at SMOG IT Mercedes Service

2009 Mercedes-Benz E550
Mileage
39,325
Service Date
7/17/2018
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating and Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Drain ATF, removed and replaced transmission filter and pan gasket. Refill and corrected ATF level, road tested vehicle for proper shift quality.
Richard C. gave our service a 5 star review on 7/30/2018
2010 Mercedes-Benz C300
Mileage
52,611
Service Date
7/12/2018
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating and Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Examined head rests, found deployed due to inertia sensor. Reset sensors in head rests and reset head rests.
Advised customer and authorized replacement. Remove engine cover, unscrew housing, r/r air filters. Installed housing and cover, cleaned surrounding area and road tested, OK now.
Advised customer and authorized service. Drain ATF, removed and replaced transmission filter and pan gasket. Refill and corrected ATF level, road tested vehicle for proper shift quality.
Beifang Q. gave our service a 5 star review on 7/20/2018
2013 Mercedes-Benz C250
Mileage
24,565
Service Date
7/9/2018
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating and Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Yuling L. gave our service a 5 star review on 7/14/2018
2010 Mercedes-Benz GLK350
Mileage
141,639
Service Date
7/2/2018
Services Performed
R/r center console and knee bolster, switch and reassembled. Retested, OK now.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Joe R. gave our service a 5 star review on 7/7/2018
2004 Mercedes-Benz E320
Mileage
77,284
Service Date
6/14/2018
Services Performed
Remove wheels, unbolt caliper and rotor, r/r brake pads, rotor and sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces and reassembled. Road tested, OK now.
Front tires set to 32 PSI, rear tires set to 34 PSI.
Jerry L. gave our service a 5 star review on 6/22/2018
2009 Mercedes-Benz R350
Mileage
85,652
Service Date
6/11/2018
Services Performed
Verified complaint, found voltage present at light bulb circuit but no bulb activation. Inspected light assembly, found housing circuit board broken. Advise customer new tail light lens needed and customer declined repairs for this time.
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Verified complaint, hook up MB DAS and performed diagnostic. Recovered .6 lbs of refrigerant, found fault code B1205- Pressure too low. Evacuated, vacuumed and recharged system. Added color dye for future leak testing. Road tested, OK now.
Advised customer and authorized replacement. Remove engine cover, unscrew housing, r/r air filters. Installed housing and cover, cleaned surrounding area and road tested, OK now.
Advised customer and authorized replacement. Performed flush of braking system and renewed with new fluid.
Advised customer and authorized repair. Disconnected ignition coils and wires, gapped and removed/replaced spark plugs. Torqued to spec and reassembled. Road tested, OK now.
Advised customer and authorized repair. Disconnected wiring harness, removed and replaced all 4 cam solenoids. Cleaned surrounding area and road tested, OK now.
Nandor H. gave our service a 5 star review on 6/16/2018
2012 Mercedes-Benz E350
Mileage
70,269
Service Date
6/7/2018
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Removed and replaced wiper blades at no labor cost (parts only) to customer.
Julie C. gave our service a 5 star review on 6/15/2018
2012 Mercedes-Benz ML350
Mileage
58,942
Service Date
5/31/2018
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator + Inspect Heating and Air Conditioning System + Replace Dust/Cabin Filter
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Drain ATF, removed and replaced transmission filter and pan gasket. Refill and corrected ATF level, road tested vehicle for proper shift quality.
Bill W. gave our service a 5 star review on 6/12/2018
2008 Mercedes-Benz ML550
Mileage
118,949
Service Date
5/31/2018
Services Performed
+ Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator
Front Tires @ 32 PSI, Rear Tires @ 34 PSI
Road tested and verified complaint, found vehicle does shake intermittently and randomly, but not often. Checked for worn or broken motor mounts, OK at this time. Connected MB DAS and checked for smooth running engine operation, vehicle is operating OK. Advise customer to operate vehicle and wait until check engine light activates for further diagnosis. No charge for this check-out.
Advised customer and authorized replacement. Cleaned surrounding area, removed PCV Cam Cover, Large Cover, and 2 Small Covers. Road tested, checked for leaks, OK now.
Advised customer and authorized repair. Drained coolant, disconnected oil filter, r/r oil cooler. R/r seal and cleaned surrounding area. Reassembled and added coolant. Road tested, OK now.
Advised customer and authorized replacement of drive belt, both pullies (grooved and smooth), and tensioner. Road tested, OK now.
Jennifer N. gave our service a 5 star review on 6/12/2018
2008 Mercedes-Benz R350
Mileage
103,982
Service Date
5/25/2018
Services Performed
Replace Engine Oil and Filter. Test, check, and correct all fluid levels. Perform vehicle inspection. Check condition of brakes and tires (rotate if applicable). Road test and check for any suspension and transmission issues.
Front tires set @ 32 PSI, Rear tires set @ 34 PSI.
Verified complaint, found right-front low beam light bulb broken. Advised customer and authorized repair. Installed new light bulb. Retested, OK now.
Hongrui L. gave our service a 5 star review on 6/11/2018

CRM Mitchell1

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